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FAQ

Do you have your own factory?

Yes, we do. There are about three hundred workers in our factory. Anything we carried are made in our factory. Therefore, we can guarantee the quality of our products.


What kind payments do you accept?

We accept credit cards, including Visa, Master card, American Express, and Discover, Money Order, Cashier Check, and wire transfer from the bank. For international customer, we only accept bank wire transfer and credit card. Please do not send us a personal check for placing order. Your check will be return to you.


Can I go to visit your company?

Yes, you can. Our office is located at the Cangnan, Zhejiang. The address is 88# Zhanbei Street,Wangli Town,Cangnan County,Zhejiang Province, China. Please call our office number 0577-64418820 before you came.


How low can your prices be if we order a large quantity?

We can beat any factory's price with a better quality. Because we have high-tech equipment and skillful workers, we can work faster than other factories. Therefore, our cost will be lower.


How fast can my order be received?

Usually, it takes about 1~2 business days to process your order. If your order is rush,
please note us in your order. we can send it out in the same day as you order(except holiday).
You should be able to receive your order in 2~3 business days(international maybe 3-7 business days)
after we receive your order. Some of the location will be received your order in next day
after you place your order. For more information, please visit http://www.yarnschina.com


What can you do if some items are out of stock?

It will happen that sometimes we have some items out of stock. Eventhogh we have a huge amount of inventory, because we have so many wholesale accounts, we cannot always keep everything in stock. If some items are sold out, we can have them restock in advance。